Introduction

The IBM Consulting Client Innovation Centres (CIC) in Australia are affiliated to IBM’s Globally Integrated Capability network that delivers deep industry and technical expertise to IBM’s clients worldwide. The centres provide value-added support and innovative solutions to address our client needs. 

Our clients are some of the world’s leading companies and our teams work on challenging projects to build and support technical solutions to meet their global needs. IBM Consulting is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM Consulting empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era.

• We have an opportunity for an energetic, motivated, and positive team player to take on the role of Project Support Specialist – SAP AMS within our Client Innovation Centre in Ballarat. 

Your role and responsibilities 

• Working with stream Project Managers to maintain and track resourcing requirements for multiple projects as part of a large SAP program

• Track and manage complex project financial, resource, and commercials on a day-to-day basis as part of a large operations team within the program.

• Manage, track and report on project resource compliance for the client.

• Managing client communications between project offices to meet and align on project administration outcomes and processes for a large SAP Program.

• Demonstrate and promote a culture of innovation, automation, standardisation, and continuous improvement.

• Consistently be looking to improve ways of working and include automation into day-to-day administration of projects.

• Working with a broader program operations team to implement continuous improvement across all processes.

Required education

Bachelor's Degree

Required Professional and Technical Expertise:

• Demonstrated experience in project financial and commercial management.

• Understanding of SAP technology.

• Expertise in Microsoft Suite, specifically Excel.

• Experience with managing project office administration tasks including but not limited to resource management, data security and privacy, invoice management and contractor management.

• Strong project management skills and ability to manage multiple initiatives at once.

• Be able to work collaboratively with client and IBM commercial stakeholders to achieve their requirements.

• Support a culture of innovation, automation, standardisation, and continuous improvement.

• Demonstrated ability to collaborate with other team members to build a strong working relationship.

• Experience in using collaborative tools e.g., Mural, Trello.

• Be an enabler – demonstrate a growth mindset.

• Apply Agile and Design Thinking Methodology for problem solving.

• Willingness to participate in client interactions; demonstrated ability to build trust and strong relationships with the client.

• Ability to handle ambiguity, understand the client’s goals and rapidly adapt to changes in requirements.

• Be able to work independently and when required, seek assistance from leadership when needed on ambiguous requests or processes.

• Previous experience in the project management office functions including but not limited to financial, resourcing and invoicing management.

• The ability to understand and assimilate different points of view.

• A love of working with people in a team-focused environment.

• Natural leadership skills and the ability to thrive in a collaborative culture.

• The willingness to take ownership of challenging tasks, even beyond your initial scope of responsibility.

• Willingness to engage with others and seek to continuously improve through feedback.

• Resilience and ability to use setbacks as opportunities for growth. 

• Strong ability interpreting and communicating analytics and presenting to management.

• Experience with Lean, Agile, and Design Thinking methodologies.

• Prior experience with building reports in SharePoint and Power BI would be ideal, but not mandatory.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.