About us

Enable Living Supports is a leading provider of disability support services, committed to empowering individuals with disabilities to live fulfilling, independent lives. We work closely with our clients, their families, and the broader community to deliver person-centred support that makes a real difference. Our organisation is built on values of respect, integrity, and excellence, and we take pride in fostering a workplace culture where our team members are valued, developed, and inspired to do their best work.

About the role

We are seeking an experienced General Manager to join Enable Living Supports in Ballarat, VIC. This is a full-time position offering the opportunity to lead our operations and drive strategic growth across our disability support services. Reporting to the executive leadership team, you will be responsible for overseeing the day-to-day operations, managing budgets, ensuring service quality, and fostering a high-performing team culture. This role is pivotal in shaping the direction of our business and ensuring we continue to deliver exceptional support to our clients.

Key responsibilities

1. Oversee all operational aspects of Enable Living Supports, including service delivery, staffing, compliance and resource management

2. Develop and implement strategic business plans aligned with organisational objectives and market opportunities

3. Manage budgets and financial performance, ensuring cost-effectiveness and profitability whilst maintaining service quality

4. Lead, motivate and develop a high-performing management and operational team

5. Ensure compliance with all relevant legislation, regulations, and disability support service standards

6. Build and maintain strong relationships with clients, families, partners, and stakeholders

7. Drive continuous improvement initiatives and implement best practice across all service areas

8. Monitor key performance indicators and report on organisational performance.

9. Identify new business opportunities and develop strategies for service expansion

10. Foster a positive workplace culture that prioritises employee wellbeing and professional development

What we're looking for

1. Proven experience in a senior management or general management role, preferably within the disability support, healthcare, or community services sector

2. Strong strategic thinking and business acumen, with demonstrated ability to develop and execute business plans

3. Excellent financial management skills, including budget planning, forecasting, and P&L responsibility

4. Exceptional leadership and people management capabilities, with experience building and motivating high-performing teams

5. Deep understanding of disability support services, person-centred care principles, and relevant regulatory requirements

6. Strong stakeholder engagement skills and ability to build effective partnerships with clients, families, and external organisations

7. Excellent communication and interpersonal skills, with ability to influence at all organisational levels

8. Demonstrated commitment to quality service delivery and continuous improvement

9. Relevant tertiary qualification in business management, healthcare administration, or related field is desirable

10. Current knowledge of the National Disability Insurance Scheme (NDIS) and associated compliance requirements is highly valued

What we offer

Enable Living Supports is committed to supporting the wellbeing and professional growth of our employees. We offer competitive remuneration commensurate with experience and qualifications. Our comprehensive benefits package includes professional development opportunities, access to employee assistance programmes, and a supportive workplace culture that values work-life balance. We provide flexible working arrangements where possible to support the needs of our team. Additionally, you will have the opportunity to make a meaningful impact on the lives of people with disabilities and work alongside a dedicated, passionate team committed to excellence in service delivery.

Apply now

If you are an experienced general manager ready to lead our operations and drive meaningful change within a values-driven organisation, we encourage you to apply. Please submit your resume, a cover letter outlining your relevant experience, and contact details for two professional references. We look forward to hearing from you.