About us:

Connected Kids Allied Health is a private allied health clinic servicing children and their families in the Ballarat region.

Our aim is to engage and empower children so they are able to reach their full potential, no matter what obstacles they may face along the way.

We work collaboratively with families, schools and other healthcare providers to ensure that the child has the best possible support team in place, because we believe that every child should have every opportunity to achieve their goals & dreams.
 

About the role:

We are seeking a friendly, organised and proactive Administration Assistant to join our team and help create a welcoming and professional experience for our clients and families.

This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing exceptional administrative support.

As the first point of contact for our clinic, you will play an important role in ensuring the smooth day-to-day operation of our services. You will be responsible for providing administrative support to our clinical team while delivering outstanding customer service to children, families and stakeholders.

Key responsibilities include:

• Greeting and assisting clients and families

• Managing incoming phone calls, emails and enquiries

• Scheduling and coordinating appointments

• Maintaining accurate client records and documentation

• Processing invoices, payments and administrative tasks

• Supporting clinicians with general administrative requirements

• Assisting with day-to-day clinic operations and organisation

• Maintaining a welcoming, professional and child-friendly reception environment

About you:

We are looking for someone who is:

• Warm, friendly and professional in their communication

• Highly organised with strong attention to detail

• Able to manage competing priorities and work independently

• Proactive and willing to take initiative

• Confident using computer systems and learning new software

• Committed to providing excellent customer service

• Passionate about supporting children, families and healthcare professionals

Essential requirements:

• Excellent verbal and written communication skills

• Strong organisational and time management skills

• Intermediate computer literacy and administration skills

• Ability to maintain confidentiality and professionalism

• Availability to work Tuesdays and Fridays

Desirable qualifications and experience:

• Previous experience in medical, allied health or healthcare administration

• Experience in reception or customer service roles

• Knowledge of appointment scheduling and practice management software

• Experience working with children and families

• Current Driver’s Licence

• Current Police Check

• Working with Children Check 

• Current CPR & First Aid Certificate (desirable)

Please note: Previous medical or allied health administration experience is preferred but not essential. We welcome applications from candidates with transferable administrative and customer service skills.

What we offer:

• A dynamic, supportive and collaborative team environment

• Access to information and technology systems to undertake your work requirements

• The opportunity to make a meaningful difference in the lives of children and families

• Flexible employment arrangements (part-time or casual)

• Negotiable hours for the right candidate

• Ongoing support and training

• Remuneration in line with experience, qualifications and skills

How to apply:

To apply, please submit your resume and a brief cover letter outlining your experience and suitability for the role. Applications will be reviewed as they are received, and an immediate start is available for the successful candidate.

Applications close: 26th June, 2026

For further information or to apply, please contact Ashleigh Dalton (Practice Director) via email (ash•••••@connectedkid.com.au) or by phone (04•• ••• 311).

All applications in the strictest of confidence.